Employer Description
Inbound Tour Operator
Job Description
This role demands an experienced and dynamic sales person with a background in the B2B safari industry with focus on enhancing and maintaining trade relationships to support sustainable growth.
Key Responsibilities:
Agent / Trade Relationship Management
Maintaining and nurturing good trade relations is key with our trade partners (travel agents, operators, private guides etc.) with the goal of increasing bookings, engaging with new trade partners and securing their business.
Regular product updates, presentations, feedback and ensure timely follow-ups with potential and existing trade partners.
Hosting of educational’s and attending related trade sales events.
Address and resolve complaints or concerns efficiently.
Much of the work will be based on in person visits as well as online calls with travel trade partners.
Market Expansion
Identify new market and customer segments for possible business growth.
Attend trade fairs, exhibitions, and networking events to increase brand visibility trade partners, both in person and online – nationally, regionally and internationally from time to time.
Maintaining and growing existing relationships with Africa based travel trade partners through regular in-person meetings in their offices, as well as remotely, product training & updates, finding new agents and growing this business.
Product Knowledge and Presentation
Maintain comprehensive knowledge of the company’s offerings, including travel destinations, packages, and services.
Create and deliver effective sales presentations tailored to client needs.
Stay updated on industry trends and competitor activities.
Maintain accurate records of sales leads, prospects, and customer interactions within the team database.
Provide detailed sales reports and forecasts for the management team.
Coordinate with marketing and operations teams for promotional activities and seamless service delivery.
Share market insights with team members to align sales strategies.
Benefits
Negotiable