This is a full-time role for a Senior Travel Expert.
As an Expert Travel planner with us, you will play a pivotal role in curating exceptional travel experiences for our guests, leveraging your intimate knowledge of the region and your extensive experience in the travel industry. Your responsibilities will include calling from the lead guests to handling inquiries and bookings, planning curating, understanding product, talking to DMCS and providing personalized service that exceeds expectations, and managing the relationship throughout the travel planning process. FAM trips will be necessary as well as representing us at travel trade shows and room to grow to learn and experience the world and not just Africa as we are in that realm currently (although to start this role focuses on Africa)
Key Responsibilities:
Utilize your in-depth knowledge of East and Southern Africa to curate exceptional travel experiences for our clients.
Handle calls then inquiries and bookings promptly and professionally, providing personalized service that exceeds expectations.
Demonstrate confidence and expertise when communicating with international clients
Use of Systems WELL and efficiently
Manage relationships throughout the travel planning process, ensuring seamless experiences from start to finish.