SAA has said it would minimise the impact of pilots’ ‘work-to-rule’ industrial action which took place yesterday, on March 19. 

The airline received notice from the SAA Pilots Association (SAAPA) and National Transport Movement (NTM) Pilot Forum about their decision to commence ‘work-to-rule’ industrial action on Tuesday, March 18. 

“We have implemented strong contingency measures to minimise the impact of this industrial action. Our focus remains on ensuring uninterrupted service and providing real-time updates on flight statuses to all stakeholders,” said SAA Group CEO, John Lamola. “Our priority is to resolve outstanding issues collaboratively while maintaining service continuity and minimising inconvenience to our valued customers while upholding the highest standards of safety and operational reliability.” 

SAA expressed deep regret over the pilots' decision to proceed with industrial action, particularly in light of the final offer it had extended to the unions on March 5. The most recent offer included a three-year salary increase agreement and the introduction of a longevity salary progression model for pilots, over-and above the offer made to the unions in December 2024. 

“We consider our offer to the pilots both fair and generous, especially given the financial challenges the airline continues to face. SAA remains dedicated to reaching an amicable resolution through ongoing negotiations and open communication with the pilot body and all stakeholders,” said Lamola. 

At this stage, only minor delays to SAA’s flight schedule have been reported. 

This is a developing story.