Comair has announced an agreement with Airlink to accommodate affected customers holding a British Airways (operated by Comair) (BA Comair) flight ticket for travel from June 3 to 12, 2022.

BA Comair customers impacted by the suspension of Comair services have the option of rebooking for cancelled BA Comair flights with Airlink at no additional cost, subject to availability.

British Airways (long-haul) trade support also has a plan for rebooking passengers on to SAA (ie passengers needing to connect on to British Airways long-haul services {not standalone tickets}). Agents are advised to communicate with BA (long-haul) trade support for more details.

BA (long-haul) gave the following information:

Advice for customers with a British Airways-125 ticket on a cancelled/suspended BA (operated by Comair)

UPDATE: 

Comair issued nan additional statement earlier today (June 7) noting that the refund policy remains the same and is:

For customers on British Airways (operated by Comair) flights, British Airways’ booking with confidence policy will apply. Details can be found here: https://bit.ly/36cfJYC Customers may also contact the Contact Centre on BAContactCentre@comair.co.za

kulula.com customers on suspended flights have the option of a Travel Bank credit or can request a full refund of their ticket value. The Travel Bank credit can be used by the passenger or someone else. Customers can e-mail MNContactCentre@comair.co.za