We are seeking a highly organized and detail-oriented Tour Administrator to join our team in the tourism industry. This role requires excellent communication skills, the ability to work independently, and a strong understanding of the tourism sector.
Key Responsibilities and Duties:
Tour Operations Management
• Coordinate Tour Arrangements: Book and manage flights, accommodations, transportation, and other necessary tour arrangements for clients.
• Supplier Liaison: Communicate with suppliers to confirm bookings and ensure all logistical arrangements are in place.
Communication
• Responsive Communication: Ensure prompt and professional communication with product managers throughout the tour planning process.
Administrative Support
• Travel Documentation: Prepare and distribute travel documents, including tickets, vouchers, and itineraries.
• Financial Management: Manage travel expenses, closely work with the finance department to ensure payments are processed timeously, and ensure compliance with company financial policies.
• Reporting: Generate reports on tour operations and client feedback as required.
Operational Efficiency
• Industry Knowledge: Stay updated on travel regulations, industry trends, and emerging technologies to optimize tour operations.
Team Collaboration
• Interdepartmental Liaison: Work closely with other departments (e.g., marketing, operations, finance) to ensure cohesive tour planning and execution.