Kathleen Hedges has been named General Manager of the soon-to-open Hampton by Hilton Sandton Grayston, which will mark Hampton by Hilton’s debut in Africa. Scheduled to open this month, the 158-room hotel will bring the brand’s thoughtful and reliable service to Johannesburg.
With 17 years of hospitality experience working across various frontline and senior leadership roles, Hedges will lead the introduction of Hampton by Hilton's signature “Hamptonality” experience to the African continent. At Hampton by Hilton Sandton Grayston, she will aim to deliver authentic and friendly service and foster a culture of teamwork and innovation.
Commenting on her appointment, Andreas Lackner, Vice President Operations: Africa & Indian Ocean, said: “We are thrilled to have Kathleen lead this highly anticipated opening. With almost two decades of hospitality experience, I am confident Kathleen will do an outstanding job of providing guests a friendly and reliable stay experience rooted in South African hospitality and cultivating a positive workplace for team members.”
Hedges said: “I am excited to join the team and bring Hampton by Hilton’s trusted, award-winning service to Africa. Hampton by Hilton Sandton Grayston will play a key role in supporting local tourism and attracting domestic and international travellers. My focus will be to showcase the brand’s unique identity through thoughtful stays while staying true to the country’s authentic culture and traditions.”
The hotel will feature Hampton by Hilton's amenities including complimentary hot breakfasts with freshly baked waffles, free Wi-Fi and modern fitness facilities.
