The travel industry as a whole is finally beginning to recover after two years of fluctuating regulations and uneven demand. As potential guests are finally ready to take those dream trips, it’s critical for hotels to work on rebuilding the trust that leads to repeat bookings and happier guests.
Check out Tourism Update's on-demand webinar (click HERE to watch) where industry experts Amy Branford from GuestRevu and Nicola Graham from Cendyn discuss:
- How to use guest profiles to create more engaging, personalised experiences
- Tips for building confidence and trust among guests
- The keys to engaging guests at every point of their journey
- How to leverage automation to do more with less
- Ways to manage guest feedback to protect your brand’s online reputation
