A significant factor in whether or not Africa’s tourism and hospitality industries would continue to grow was the inclusion and growth of several technologies, said Brad Smith a technology expert at TurnOnVPN.

This is a view taken by several international tourism companies and associations, including the World Economic Forum, which highlighted that the COVID-19 pandemic had noticeably hastened the testing and roll-out of forward-looking technologies.

But how can the tourism industry in southern and East Africa successfully leverage these technologies for growth and development? What are the opportunities, what are the challenges?

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