ANEW Hotel group has expanded its management team to include Group Sales Manager, Tenielle Dreyer, and Group Revenue Manager, Werner Terblanche.
Dreyer has extensive hospitality management experience, both in sales and operations. She obtained her International Hospitality Management diploma from Varsity College in 2000, and has worked in various senior and mid-level front-of-house roles. After working at a variety of Protea Hotel properties in Zululand, Dreyer moved to the Protea Hotel Bayshore Inn as GM. From there she entered the marketing and sales environment as Regional Sales Manager for KwaZulu Natal and Mpumalanga for Extrabold. Dreyer was Regional Sales Manager KZN for Premier Hotels & Resorts International, prior to joining ANEW Hotels Group.
Dreyer’s key roles include directing the regional sales team, providing leadership toward achieving revenue targets, developing and implementing training programmes and calling on key clients.
Terblanche has a strong project management and hospitality background. Having held a variety of front-of-house and managerial roles at several restaurants and hotels in the Eastern Cape, Gauteng and the UK he then entered the technical side of hospitality as a consultant for Hospitality Technology International (HTI). While with HTI he moved on to become a Technical Analyst.
His role at ANEW includes leading the group’s efforts to ensure the strategic management of price against Revenue Management goals and objectives.
“We are confident that, with their combined skills and resources, our vision to create a distinctly personal and successful hotel brand will be fulfilled,” commented ANEW Hotels CEO, Clinton Armour.
Milton Mpuche, has been appointed Lodge Manager for Elephant’s Eye in Hwange, Zimbabwe. He succeeds Blessed Chalibamba who managed the lodge for the past four years.
Mpuche grew up in Norton, west of Harare. His father worked for the Cresta Hotel Group and Mpuche’s schooling was largely attributed to the Cresta Group. He says he grew up in that (hospitality) world, and is very comfortable in it: “My upbringing played a huge role. I grew up in a nature park, being nurtured by my parents who were working in the industry and seeing people in tourism and hospitality, smiling and being polite with the guests, sharing stories with guests.”
“I won’t do things by the book; there is no cookie-cutter approach to guest satisfaction, because every guest is different. When they come, I want to find out why they are here, and what they are hoping to get while they are in Africa and I will try to give that to them,” says Mpuche.
He says that guests’ happiness is his ultimate goal.