Swissport has launched a new facility for unaccompanied pets at Johannesburg’s OR Tambo International Airport in South Africa.
Separated from the general air cargo warehouse, the Swissport Pet Lounge offers a calm environment for travelling pets.
The facility has amenities such as air-conditioning, water and designated spaces for animals waiting for their flights or collection by their owners or agents. It includes an acceptance area for checking animals and their travel documents and separate rooms where pets await their flights or handling agents.
“The Swissport Pet Lounge sets a new benchmark in animal handling at an airport in South Africa, making the stay for our special travellers as relaxing as possible,” says Khangi Khoza, CEO of Swissport South Africa. “The facility reflects our commitment to delivering services that benefit the animals and our customers, airlines and forwarders alike.”
Special regulations
The lounge has trained personnel who ensure compliance with the International Air Transport Association’s Live Animals Regulations and work closely with South Africa’s state veterinary service to manage the safety and wellbeing of pets.
“Passengers who want to fly with their pets should consult a specialised animal handling agent who can provide a crate, process the necessary travel documentation and inform passengers about potential quarantine regulations in various countries,” Khoza says. Swissport works closely with these service providers.
