The Tanzania Association of Tour Operators (TATO) is calling for a review of health screening measures implemented at Kilimanjaro International Airport (KIA) in Tanzania as this creates unnecessary barriers to entry.
A recent meeting at the airport, to discuss these concerns, gathered representatives of TATO, the Ministry of Health, KIA management and Port Health.
TATO Chairman Wilbard Chambulo highlighted several key issues including unnecessary administration of yellow fever vaccinations to tourists from non-risk areas or those with short layovers. A formal complaint was lodged about these practices.
Additionally, tourists are reportedly charged US$50 for yellow fever certificate replacements instead of the legally mandated US$20. Allegations of corruption and unprofessional health inspections were also raised alongside concerns about lack of clear signage providing health service information and pricing.
TATO also proposed reinstating facilitators to assist tourists upon arrival.
Deputy Minister of Health Godwin Mollel acknowledged these concerns and issued directives, including the formation of a task force to investigate Port Health staff at KIA.
Collaboration between TATO and KIA management was also mandated to install branded signboards with health information and QR codes. TATO was asked to provide evidence to support further action against unethical practices.
The meeting concluded with a commitment to ongoing collaboration between TATO, the Ministry of Health and KIA management to enhance tourists’ experiences and safeguard Tanzania’s reputation as a premier travel destination.
Mollel commended TATO for its proactive approach to addressing these challenges and reaffirmed government’s commitment to ensuring professional and transparent services for visitors.