The virus may not be airborne, but we are. At Mango, we understand the key role that airlines need to play in preventing the spread of pandemics like Covid-19. As stewards of travel, we take this responsibility extremely seriously and always strive to ensure that our passengers can travel unhindered and stress-free.
We want our passengers to feel safe and confident when travelling with Mango. As such, we have reviewed and reiterated our already stringent safety controls for communicable diseases, which help us identify red flags and how to address them. This will be found in all Cabin and Emergency in-house documentation.
We know that hygiene lies at the centre of prevention, so over and above the personal hygiene requirements we have of our flight crews, we have increased our aircraft cleaning efforts and are currently developing a passenger awareness campaign.
From an aircraft perspective, all our planes are cleaned according to strict Boeing specification and are fitted with a HEPA (High-Efficiency Particulate Air) filter, which filters out recirculated air onboard each plane to remove airborne particles. HEPA filters are also used in hospitals to provide patients with clean air.
At present, Mango leadership and technical teams are in the process of formulating extra precautionary measures to ensure that passengers are not only safe but feel comfortable and reassured. As and when these measures are finalised, we will communicate to the public and keep all stakeholders up to date and informed.
In the meantime, as a proudly South African airline, we will continue working closely with the National Institute for Communicable Diseases (NICD), the Department of Health, Port Health, ACSA and the CAA to ensure that we comply with all best practices and regulations set out in the public’s interest. We are ready to comply with any requests from these entities in the event that increased precautionary procedures or processes are required.
For passengers, we ask that you stay alert, wash your hands thoroughly, know the health status of those around you, and most importantly, don’t panic.
