Hospitality stakeholders largely agree there is an increase in attempted cybersecurity attacks on their businesses, the results of our latest poll indicate.
Tourism Update sought the industry’s opinion on this issue after FEDHASA issued warnings of a surge in phishing scams in recent months. More than half of respondents to our poll (52%) said they noticed an increase in such attacks, 26% haven’t and the remaining 22% are “unsure”.
Steven Pieterse, CEO of IT and hotel technology specialist firm Metisware, warned that cybercriminals are targeting large hotel chains and independent establishments.
He pointed out that hackers use sophisticated techniques, including fake Google ads and counterfeit websites, to trick hotel staff into entering their login details. Once these credentials are compromised, cybercriminals gain access to sensitive guest information including payment data, booking records and personal details, which places the hotel and guests at risk.
Are festive season flights cheaper this year?
As the end-of-year tourist season approaches, international, regional and domestic airlines are expecting a busy and profitable period. Airline ticket pricing skyrocketed after COVID but a steady build-up of capacity to pre-pandemic levels is expected to make air travel more affordable.
However, high fuel costs, inflation and stricter sustainability regulations continue to place pressure on pricing – exacerbated by limited supply of aircraft to meet demand.
We want to know what you have experienced in terms of pricing when booking flights for your clients for this year’s tourist high season in comparison with last year.
Our poll question this week is:
